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Whether you're purchasing 1 item or 50 items, we do our best to charge you exactly what we pay for shipping fees. To accomplish this all shipping fees are calculated automatically by the exact weight of the item(s) shipped to you from our warehouses. To determine your exact shipping fees please add the product(s) to your cart and enter in your state and zip code under our checkout page. If for any reason you feel your shipping total is inaccurate please contact us and we will investigate it immediately.
- Orders received between Monday and Friday by 2:00 pm EST will be processed the same day.
- Orders received on Saturday and Sunday will be processed on the following business day.
- All orders will be shipped via FedEx, UPS ground service or USPS Priority. Some of the items may be shipped directly from the manufacturer and will arrive separately from the other items in your order. We do not ship to PO Boxes.
- FREE SHIPPING products will be shipped separate from other items and will be shipped with 2 business days. Free shipping is only available to the lower 48 Continental United States and does not include Alaska or Hawaii. Shipping fees will be calculated automatically for Alaska or Hawaii.
- Business days do not include weekends or holidays.
- Priority shipments cannot be canceled under any circumstances.
Standard Shipping: approximately 5-10 business days for arrival
Priority 5 Day Shipping: approximately 1-5 business days for arrival
Priority 3 Day Shipping: guaranteed delivery by the end of the third business day
Priority 2 Day Shipping: guaranteed delivery by the end of the second business day**
Priority 1 Day Shipping: guaranteed delivery by the end of the next business day**
If you need your item guaranteed by a certain date please note it in your order and we will determine whether it's possible with the shipping option you chose. Items shipped to Alaska or Hawaii may take a couple additional days. Priority 3 Day Shipping and faster is not available to Hawaii.
** - Priority 2 Day & Priority 1 Day Shipping: Unfortunately these shipping fees are calculated by the size of the package and not the actual weight of the product(s). Shipping package sizes vary drastically with every purchase so it is impossible for us to accurately calculate it online. The cost shown on the checkout page for these shipping methods are only an estimate based on the actual weight of the product(s) and are not your actual shipping costs. The customer is responsible to pay our exact shipping costs which can only be calculated after your purchase is boxed and shipped. The customer will be contacted before shipment to put a credit card on file so that me may either credit or debit the difference after your shipment. Orders must be in before 2:00 PM EST to be processed the same day. All Priority shipments cannot be canceled under any circumstances.
Most of our items can be shipped internationally. We currently only accept small to medium sized orders through our checkout page to any country that accepts USPS Priority. All International orders are shipped within 3-10 business days and take approximately an additional 6-10 business days to arrive.
- All International orders are subject to a 10% handling fee which will be automatically included in the shipping total.
- All International orders are non-returnable and not cancelable under any circumstances.
- We are not responsible for Customs delays.
- Your order may be subject to customs and duty charges. We are not responsible for collecting taxes and/or duty fees on International orders. Please contact your local customs office for more information. If the duties, taxes, and/or brokerage fees are not paid upon delivery, USPS will return the package to us and we will refund the full product cost, minus shipping charges to the payment method used at checkout.
If your order contains one or more items too large to accurately quote a shipping cost, (very heavy and/or very tall items), you will be prompted to pay a flat percentage of the total until we determine your exact shipping costs. Please understand that this total is just an estimate and that the actual delivery fees may be a lot less. We will notify you via email the actual shipping costs and await your approval before shipment.
Please let us know if you need this order rushed as this will greatly effect the price. Depending on the exact shipping fee's and what you paid, we will either credit you the difference or send you an invoice for the balance due. The shipment will be released as soon as the payment for the difference is paid.
Out of Stock & Backorders:
We do our best to update our inventory every few days. In rare instances, though, our products will sometimes sell out faster than we can update our website. These are usually limited to seasonal items but can also occur to exotic or popular flower colors. In these cases we will contact the customer directly with possible suggestions of similar items or colors, possibly upgrading to something else or refunding the payment in full.