Shipping

We do our best to charge you exactly what we pay in shipping costs. To accomplish this our shipping costs are calculated by UPS using the total shipping dimensional weight of your order, not the actual weight, shipped from our warehouses zip code to your zip code. Shipping companies like UPS & FedEx DO NOT use the actual weight anymore. So an order of flowers may only weigh 5lbs, but the dimensional weight could easily be 10-40lbs depending on the size of the flowers. To determine your exact shipping fees please add the product(s) to your cart, then proceed to your cart, and then click on the button CALCULATE and enter in your state and zip code. If for any reason you still feel your shipping total is inaccurate please contact us and we will investigate it immediately.

Orders received between Monday and Friday by 1:00 pm ET will be processed the same day.

Orders received after 1:00 pm ET will be processed on the following business day.

Business days do not include weekends or holidays.

All orders will be shipped via FedEx, UPS ground service or USPS Priority. We do not ship to PO Boxes.

Free shipping products will be shipped within 2 business days and are only available to the lower 48 Continental United States.

Priority shipments  custom orders cannot be altered or canceled under any circumstances.


Continental United States:

We are committed to shipping all orders out of our warehouses as soon as we can. If you would like your order a little quicker we offer multiple priority shipment options that include a rush order fee. All priority orders are shipped out much quicker as they are prioritized over other orders. We make every attempt to ship out all priority orders the same day that they are processed, but due to seasonal peaks they may take a little longer. If you need your item guaranteed by a certain date please note it in your order and we will determine whether it's possible with the shipping option you chose. Items shipped to Alaska or Hawaii may take a couple additional days.

Please note not all shipping methods are available for every item. All days are considered business days and do not include weekends or holidays.

Shipping Option Handling Time
(business days to ship your order after being processed)
Shipping Time
(business days it takes to reach you after we ship it)
Shipping Method Arrives In
(total amount of business days to receive your order)
Standard Ground 2-5 days 1-5 days standard ground approx. 3-10 days
Priority Ground 1-2 days 1-5 days standard ground approx. 2-6 days
Priority Air 3-4 Day within 1 day 1-3 days 3 day guaranteed guaranteed 3-4 days
Priority Air 2-3 Days** within 1 day 1-2 days 2 day guaranteed guaranteed 2-3 days
Priority Air 1-2 Days** within 1 day 1 day 1 day guaranteed guaranteed 1-2 days

** Priority 2 Day & Priority 1 Day: These shipping costs are almost always accurate but are still only an estimate. The customer is responsible to pay any additional costs which can only be calculated after your purchase is boxed and shipped. This does not happen very often and usually only occurs with very large items or very high quantities of different items.


International Orders:

We currently only accept orders to any country that accepts UPS Canada or USPS Priority. You may request a custom order and use an alternative shipping method but they are usually very expensive. Any item marked as Free Shipping cannot be shipped internationally. We currently offer the below 2 shipping methods:

Please note not all shipping methods are available for every item. All days are considered business days and do not include weekends or holidays.

Shipping Option Handling Time
(business days to ship your order after being processed)
Shipping Time
(business days it takes to reach you after we ship it)
Shipping Method Arrives In
(total amount of business days to receive your order)
UPS International 3-5 days 1-5 days standard ground approx. 4-10 days
USPS Priority 5-10 days 6-10 days USPS international priority approx. 11-20 days
USPS Priority Express 2-3 days 3-5 days USPS international express approx. 5-8 days

We are not responsible for Customs delays. We also are not responsible for collecting taxes and/or duty fees on international orders. Please contact your local customs office for more information on Customs fees. If the duties, taxes, and/or brokerage fees are not paid upon delivery, the package will be redirected back to us and we will refund the full product costs, minus shipping charges.


Estimated Freight Shipping:

If your order contains one or more items too large for our website to calculate shipping costs, (very heavy and/or very tall items), you will be prompted to pay a flat percentage of the total. Please understand that this total is just an estimate based on price and that the actual delivery fees may be a lot less or a lot more. We will notify you via email the actual shipping costs and await your approval before shipment.

Let us know if you need this order rushed as this will greatly effect the price. Depending on the exact shipping fee's and what you paid, we will either credit you the difference or send you an invoice for the balance due. The shipment will be released as soon as the payment for the difference is paid.


Estimated Custom Item Shipping:

If your order contains any custom made items, you will be prompted to pay a flat percentage of the total. Please understand that this total is just an estimate and that the actual delivery fees may be a lot less or a lot more. You may request a shipping quote. Otherwise most of the time we don't know the shipping box size and shipping is calculated upon shipment, which cannot be canceled. These cannot be expedited and can take 2-4 weeks to create and then ship.


Out Of Stock & Backorders:

We do our best to update our inventory every few days. In rare instances though, our products will sometimes sell out faster than we can update our website. These are usually limited to seasonal items but can also occur to exotic or popular flower colors. In these cases we will contact the customer directly with possible suggestions of similar items or colors, possibly upgrading to something else or refunding the payment in full.