We do our best to charge you exactly what we pay for shipping fees. To accomplish this almost all our shipping fees are calculated by the dimensional weight of the item(s) shipped to you from our warehouse's zip code to your zip code. To determine your exact shipping fees please add the product(s) to your cart and enter in your state and zip code on the shopping cart page. If for any reason you feel your shipping total is inaccurate please contact us and we will investigate it immediately.
Priority orders placed before 1PM EST will be processed the same day and shipped within 24 hours, though most Priority orders are shipped out the same day. Priority orders placed after 1PM EST will be processed the following business day and shipped within 24 hours of being processed. If you need your item guaranteed by a certain date please note it in your order and we will determine whether it's possible with the shipping option you chose. Items shipped to Alaska or Hawaii may take a couple additional days. Priority 3 Day Shipping and faster is not available to Hawaii.
** Priority 2 Day & Priority 1 Day Shipping: Package sizes vary drastically with every purchase so it's impossible for the website to calculate every shipping cost 100% accurately. The shipping costs shown online are usually accurate but are only an estimate. The customer is responsible to pay our exact shipping costs which can only be calculated after your purchase is boxed and shipped.
We currently only accept orders to any country that accepts UPS Canada or USPS Priority. You may request a custom order and use an alternative shipping method but they are usually very expensive. Any item marked as Free Shipping cannot be shipped internationally. We currently offer the below 2 shipping methods:
If your order contains one or more items too large for our website to calculate shipping costs, (very heavy and/or very tall items), you will be prompted to pay a flat percentage of the total until we determine your exact shipping costs. Please understand that this total is just an estimate and that the actual delivery fees may be a lot less or a lot more. We will notify you via email the actual shipping costs and await your approval before shipment.
Please let us know if you need this order rushed as this will greatly effect the price. Depending on the exact shipping fee's and what you paid, we will either credit you the difference or send you an invoice for the balance due. The shipment will be released as soon as the payment for the difference is paid.
We do our best to update our inventory every few days. In rare instances though, our products will sometimes sell out faster than we can update our website. These are usually limited to seasonal items but can also occur to exotic or popular flower colors. In these cases we will contact the customer directly with possible suggestions of similar items or colors, possibly upgrading to something else or refunding the payment in full.