Mother Nature cheered when she saw our 6 ft Similax Silk Tree! She knows there's nothing artificial-looking about its curvy vine and wooden trunk. Its 2,786 leaves insure the luxuriant look you have come to expect. This lovely silk tree arrives in a black plastic pot topped with moss.
We do our best to charge you exactly what we pay in shipping costs. To accomplish this our shipping costs are calculated by UPS using the total shipping dimensional weight of your order, not the actual weight, shipped from our warehouses zip code to your zip code. Shipping companies like UPS & FedEx DO NOT use the actual weight anymore. So an order of flowers may only weigh 5lbs, but the dimensional weight could easily be 10-40lbs depending on the size of the flowers. To determine your exact shipping fees please add the product(s) to your cart, then proceed to your cart, and then click on the button CALCULATE and enter in your state and zip code. If for any reason you still feel your shipping total is inaccurate please contact us and we will investigate it immediately.
Orders received between Monday and Friday by 1:00 pm ET will be processed the same day.
Orders received after 1:00 pm ET will be processed on the following business day.
Business days do not include weekends or holidays.
All orders will be shipped via FedEx, UPS ground service or USPS Priority. We do not ship to PO Boxes.
Free shipping products will be shipped within 2 business days and are only available to the lower 48 Continental United States.
Priority shipments custom orders cannot be altered or canceled under any circumstances.
We are committed to shipping all orders out of our warehouses as soon as we can. If you would like your order a little quicker we offer multiple priority shipment options that include a rush order fee. All priority orders are shipped out much quicker as they are prioritized over other orders. We make every attempt to ship out all priority orders the same day that they are processed, but due to seasonal peaks they may take a little longer. If you need your item guaranteed by a certain date please note it in your order and we will determine whether it's possible with the shipping option you chose. Items shipped to Alaska or Hawaii may take a couple additional days.
Please note not all shipping methods are available for every item. All days are considered business days and do not include weekends or holidays.
(business days to ship your order after being processed)
(business days it takes to reach you after we ship it)
(total amount of business days to receive your order)
|Standard Ground||2-5 days||1-5 days||standard ground||approx. 3-10 days|
|Priority Ground||1-2 days||1-5 days||standard ground||approx. 2-6 days|
|Priority Air 3-4 Day||within 1 day||1-3 days||3 day guaranteed||guaranteed 3-4 days|
|Priority Air 2-3 Days**||within 1 day||1-2 days||2 day guaranteed||guaranteed 2-3 days|
|Priority Air 1-2 Days**||within 1 day||1 day||1 day guaranteed||guaranteed 1-2 days|
** Priority 2 Day & Priority 1 Day: These shipping costs are almost always accurate but are still only an estimate. The customer is responsible to pay any additional costs which can only be calculated after your purchase is boxed and shipped. This does not happen very often and usually only occurs with very large items or very high quantities of different items.
We stand behind all the products we sell and your satisfaction is our top priority. However, if you are not satisfied for any reason we would be happy to accept your return. Please review our return policy for more information
At our site, returns are easy! You may return new and unused items for a full refund minus any shipping costs. Just notify us via email on our contact page within 7 days after receiving your purchase that you would like to return it. Please note that all returns must first be approved and pass all set guidlines explained on our return policy page.
Please note the definition of the word SILK in the title does not mean the item is made out of silk. Keeping to industry standards the word SILK is now used to describe that a flower or plant is artificially made and does not mean that the material used is silk. Materials used may depend on the quality and the final shape requirements of the flower head or leaves and may include but are not limited to polyester, nylon, PVC, latex, rubber, and silk.
In order to provide our customers with the lowest possible price our items are sold in pack quantities only. If the item title and/or description of the item states 'pack of ...' then you are obligated to purchase the entire pack. You also cannot mix and match colors of the same product codes to equal pack quantity.
No we do not. We do our best to represent the product by showing a picture of the exact same item you will be receiving. If you require a sample then you will need to place an order for 1 pack and then you may return them if they don't work for your project. This would fall under our return policy.
No we do not. We have a current selection of about 12,000 items. Every single day there are dozens of items are discontinued and replaced with new items. A catalog cannot keep up with our inventory.
Although our products CAN be used as outdoor decoration, it is not advised to hang or leave the flowers, trees, and plants in direct sunlight for any significant amount of time. This includes direct sunlight coming in through an indoor window. Most of our products are made out of materials that will eventually fade like any other fabric when left out in the sun. Please note, however, that they will last longer if put in the shade or on a porch where direct sunlight isn't a problem. Heavy rain and wind may also knock the fronds out of trunks or the materials may absorb rainwater causing items to look wilted and/or fall over.
We do stock many product designed for exterior use. Although they do cost more, it's up to you to determine whether the cost of replacing a silk tree every year or two is worth the cost compared to one that is designed to never fade or deteriorate outdoors.
Current title explanations:
Outdoor and/or Water Resistant in the title = Usually a PVC material that won't absorb water. Not UV resistant and will fade over time.
UV-Resistant in the title = Usually but not always a PVC material with UV inhibitors that will delay fading for a minimum of 1 year. Depending on materials used will depend whether it will endure the ravages of rain and wind.
UV-Proof in the title = Usually but not always a PVC material with UV inhibitors that will delay fading for a minimum of 5 years. Designed to withstand the ravages of sun fading, wind, rain, ice, snow, and people.
In keeping with industry standards, any flower, plant or tree that comes with a pot are measured from the bottom of the pot to the outstretched tip on the top. This simply means if you point the longest leaf or frond straight up, you measure the furthest most measurement. When we say an artificial tree is 6' high we are measuring from the bottom of the container or tree trunk to the top of the tree, extending the longest leaf or frond as we measure. For hanging baskets, for example, the length of the artificial flower or artificial plant is the longest hanging stem measured when it is fully extended. When we specify that a plant is 37" wide we measure the plant with the leaves or stems extended to the sides. Shaping these plants and trees will reduce the size.
Please note that plant and tree heights are approximate. As they are hand made taller plants may vary a few inches in height. Floral arrangements are more exact as these are pre-arranged and do not change shape after being created.
Most artificially made flowers can be classified as either being a standard polysilk flower or handwrapped. Standard polysilk flowers are the most common and vary from your common economical fake flowers to very realistic replicas. Handwrapped flowers, on the other hand, tend to all be very high quality as they are attached to wires and bundled together and wrapped with paper floral tape on the stem to create a bush or spray. Polysilk, on the otherhand, are wired with plastic coating.
We recommend that artificial floral arrangements and artificial plants be dusted much the same as you dust your home or office. Most artificial plants can be wiped with a moist cloth if necessary.
First test the plant with your tap water - remove one leaf from an inconspicuous portion of your artificial plant and rinse it with tap water then shake it out. After a few minutes, check the leaf to see if it's clean and the shine has returned. After your have tested your leaf, the best thing to do is to take the plant outside and dust it with a feather duster. This will remove most of the dust and prime your plant for cleaning.
Cover your pot and filler with plastic for protection from the water. Make sure your silk plant is on a clean surface near a water hose. Use the spray nozzle on your hose. Spray your plant thoroughly with a light spray. When you're done, shake it lightly to get most of the water off and allow it to dry in the sun for a few hours.
This is a good regimen to be done about ever 3 to 6 months. Between those times, we suggest that you use a good feather duster to keep your artificial plants looking fresh and new.
Emails are usually replied within 24 hours, including weekends. Most times you should get an answer back within a few hours though. Your questions and concerns are very important to us and we will do our very best to reply back with a response as soon as we possibly can.
Whenever possible, all shipments will be made via UPS Ground or FedEx Ground. Very few of our large items must be crated and shipped via common carrier.
We currently only accept orders to any country that accepts UPS Canada or USPS Priority. Custom orders can use other shipping methods but they are usually very expensive. Any item marked as Free Shipping cannot be shipped internationally. We currently offer 2 shipping speeds for all international orders.
We have many different shipping options and speeds. Our standard domestic shipping usually takes 4-10 business days. Please see our shipping policy page for all shipping speeds or just proceed to your cart and you will be given all your shipping options
Most of our orders are shipped with a tracking number that we will send you a link to track. Your account will be updated and an email sent approximately 1-2 business days after your order has shipped.
We accept payments through PayPal plus all major credit cards: VISA, MasterCard, Discover & American Express. We also accept payments through Bill Me Later which is now called PayPal Credit.
Please see our return policy page.
Our headquarters are located in Pennsylvania so we must collect taxes for shipments being delivered into Pennsylvania. If you are located in Pennsylvania and have a sales tax ID please fill out the appropriate form and email it to us. If the delivery address is in any other state we do not collect sales tax.
Yes. This is usually reserved for larger companies but we would be happy to use your shipping account number. Please just enter in your account number and account details win the customer notes field on the checkout page. You will still be billed the shipping charges initially but we will credit them back when your package ships. Please note there is a $10 shipping fee for all Priority shipments that will not be reimbursed.
Please note the definition of the word "SILK" in the title or description, if used, does not mean the item is made out of silk. Silk flowers, silk plants & silk trees were named this over a hundred years ago when they were originally sewn with silk. While we still label them as "SILK", the current manufacturing methods use synthetic fibers and/or high-tech processes to create botanically accurate, realistic reproductions.
Unless otherwise stated, all measurements given for any potted item are measured from the bottom of the pot to the outstretched tip. This simply means if you point the longest leaf or frond straight up, you measure the furthest most measurement. Anything that is not potted is measured from the bottom of the stem to the tip of the furthest point. Any other items are always outside measurements, taking the tallest or widest measurement possible. Floral arrangements are more exact as these are pre-arranged and do not change shape after being created.